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  • TDS Frequently Asked Questions

TDS Frequently Asked Questions

The Testing and Disability Services (TDS) Frequently Asked Questions page provides guidance regarding accommodation requests, test proctoring, documentation requirements, and office policies at Âé¶¹¹ÙÍøÊ×Ò³Èë¿Ú.

Select your role below to jump directly to the relevant section:

StudentFacultyParent/Legal Guardian

Contact Us

Testing & Disability Services

 Summerville Campus

706-737-1469

TDS@augusta.edu

706-729-2298

Student FAQs

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At least 1–2 weeks before each semester starts.
Learn more about using the AIM Online Portal.
Accommodation letters are usually processed through AIM within one business day. Learn more about using the AIM Online Portal.
Your accommodation letter will be emailed to both you and your instructor. Students are responsible for meeting with the appropriate faculty and staff to discuss their accommodations and testing arrangements.
If you register for a new course, please allow the system 24 hours to update. If you do not see your course listed after 24 hours, please contact TDS as soon as possible.
Learn more about accessing the AIM Online Portal.
Learn more about scheduling exams through the AIM Online Portal.

All questions regarding accessible parking should be directed to Parking and Transportation. A state-issued Disabled Persons Parking license plate or placard must be displayed at all times in vehicles parked in any ADA accessible space.

To request an ADA parking license plate or placard in the state of Georgia:

Step 1: Complete the .
Step 2: Work with your healthcare provider to complete the affidavit.
Step 3: Submit the completed form as instructed on page 2 of the MV-9D.

Please refer to the Âé¶¹¹ÙÍøÊ×Ò³Èë¿Ú Campus Maps for accessible parking locations.

Providing documentation and accommodation letters from a previous institution is helpful, but it does not guarantee the same accommodations will be approved at Âé¶¹¹ÙÍøÊ×Ò³Èë¿Ú. Accommodations are evaluated on a case-by-case basis.
For most mobility disorders and chronic illnesses, a Disability Services Provider (DSP) reviews documentation to determine eligibility. For psychological disorders, ADHD, Autism, and learning disabilities, paperwork is submitted to the Regents Center for Learning Disorders (RCLD) for review. In certain instances, academic departments collaborate to determine if specific course accommodations are feasible.
Common reasons include documentation not meeting USG or RCLD criteria, or insufficient details regarding the functional limitations of the disability. TDS will inform you if additional documentation is needed or suggest alternative solutions. It is the student's responsibility to follow up with the required materials.
DSPs handle high request volumes and may not be immediately available. Office hours generally end at 4:30 PM on weekdays, and the office is closed on weekends. Phone messages and emails are reviewed during regular business hours, and a representative will follow up as soon as possible.
Email tds@augusta.edu or call 706-737-1469 to schedule an appointment.
Most appointments with DSPs are conducted virtually via Microsoft Teams, though in-person appointments are available upon request.
Confirm your test date and time with your professor first. Testing Services closes at 5:00 PM Monday through Friday, with extended hours available on Tuesdays for exams starting no later than 5:30 PM. Students with extended time may need to schedule exams earlier in the day. For testing availability inquiries, email tdstesting@augusta.edu or call 706-737-1469.
First, discuss your accommodation directly with your professor. If the professor refuses to implement an approved accommodation, notify your DSP immediately so TDS can follow up with the instructor.
Notify your DSP right away. Our office will reach out to the professor to review the course structure and resolve the issue.
Students are responsible for tracking and submitting requested documentation in a timely manner following initial notification from TDS.
Provisional accommodations are granted on a temporary, case-by-case basis. To transition to full accommodations, required permanent documentation must be submitted and reviewed prior to the start of the next semester. Approval for additional provisional accommodations is not guaranteed.

Faculty FAQs

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Currently, only accommodated students registered with TDS can take proctored tests with us.
Contact tdstesting@augusta.edu to learn more about proctor forms.
Reach out to the student to ask if they’d like a few resources you think may help them not only succeed in your class, but also benefit them at Âé¶¹¹ÙÍøÊ×Ò³Èë¿Ú as a whole (TDS, Career Services, Student Counseling & Psychological Services, Academic Success Center, etc.).
Unfortunately, this is unfair to students who are engaging in the formal accommodation process and it creates confusion. It causes inconsistencies in expectations and procedures across professors and departments, so please refer all students who need accommodations to TDS.
In some cases, a student may have forgotten to request their accommodation letters and an upcoming assignment or a conversation with you may have reminded them to reach out to TDS. Other times, a student may not realize they have a disability or need accommodations until later in the semester.
No, accommodations do not apply retroactively. Accommodations become effective on the date you receive the official accommodation letter.
Our office closes at 5:00 PM Monday through Friday, with extended hours available on Tuesdays for exams starting no later than 5:30 PM. Students with extended time accommodations may need to schedule their exams earlier in the day. For questions about testing availability, contact us at tdstesting@augusta.edu or call 706-737-1469.

Parent/Legal Guardian FAQs

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Key Differences between High School and College for Students with Disabilities; Transitioning to College for Students with Disabilities
A college student can sign a release giving staff permission to share information with parents. However, even if a student signs a release, staff will generally only communicate with parents in the presence of the student. Students are required to handle any matters related to our office, including requesting accommodations and reporting issues.
All accommodation requests must come directly from the student.
Ask your student if they are using all of the accommodations approved. Encourage them to speak to TDS for assistance. If the student would like to discuss their accommodations, the student is responsible for requesting to speak with a disability service provider about any changes and additional documentation to substantiate those changes. Learning & Academic Support is also available for all students.
In college, students are responsible for seeking assistance if they are having problems. Parents will not be contacted regarding accommodations, grades or any other academic issues. Parents may refer to their student with any questions regarding academic progress.
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