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  • 麻豆官网首页入口
  • Information Technology
  • Student Guide

Student Guide

As a student at 麻豆官网首页入口, having the right tools at your fingertips is essential for your success.

Our IT team manages all AU systems, networks, and applications, while keeping your digital information safe. Use this quick guide to access your classroom portal, email, printing services, and more.

Need help? We鈥檙e here for you 24/7, 365 days a year. 

Need Help?

  
  One Stop Help
  University: 706-721-4000
  Health System: 706-721-7500

Quick Start Guide 

DUO (Multifactor Authentication)

Duo miltifactor authentication is required to access AU systems, apps and devices. All students must register for Duo to add an extra layer of security. DUO (Multifactor Authentication)

Wireless

AU-Secure is 麻豆官网首页入口鈥檚 preferred network for AU-managed devices only. 

Wireless

JagCard

The JagCard is the official identification for AU. 

JagCard

Passwords

Manage your AU accounts, set up passwords, and find support for NetID, and other essential access tools.

Passwords 

Email

AU students use Microsoft's Office 365 for campus email and calendar services. 

Computers and Printing

Computer labs and printing stations are available across campus for student use.

Box

Box is AU鈥檚 cloud-based file storage service, offering free, unlimited space to students and staff.Box

D2L

D2L is AU鈥檚 primary learning platform where you鈥檒l access classes, grades, and course materials.

University Libraries

AU Libraries offer resources to support research and learning.University Libraries 
Tech Resources for Students 

Laptop Recommendations

Before purchasing a new laptop, please review the and preferred pricing available from Dell and Apple. These configurations are chosen to provide the computing power needed for 麻豆官网首页入口鈥檚 general education curriculum and graduate program courses.

We also recommend checking with your specific program of study for any additional technology requirements. For technical questions or assistance, please contact our IT Help Desk or visit a walk-up IT Service Desk.

Equipment Check-Out

Currently enrolled students may borrow audio, video, and imaging equipment and cables for class-related work from the IT Help Desk in the Reese Library. You will need your JagCard when checking out equipment. The Reese Library is the only location that has equipment for lending. 

Virtual Meeting Platforms

Microsoft Teams lets you chat, meet, call, and collaborate with classmates in real time, all in one place. It supports file sharing, communication, and group work, but does not integrate with D2L.

Zoom  is a video conferencing platform used for virtual classes and meetings. It integrates with Brightspace/D2L to support online and hybrid learning.

Communications/Information 

is AU鈥檚 emergency notification system. Students are automatically enrolled in JagAlert and receive health and safety alerts by text, email, and phone. 

My麻豆官网首页入口 is your go-to app for campus news, emergency updates, health resources, and more鈥攁ll in one place.

Free or Discounted Software

麻豆官网首页入口 has several campus agreements to provide some of the most popular software to students free of charge or at a greatly reduced price. Software includes Microsoft Office, Mathematica, SAS JMP Pro, and more. Security Tools are also available at a low cost to students. Review our Approved Software List. 

The College of Education and Human Development majors use Anthology Portfolio for students to create electronic portfolios to showcase their work in a portable format. 

Key Student Systems 

Banner / POUNCE

is your go-to for registration, course info, financial aid, student accounts, and more. Banner is the main student system at 麻豆官网首页入口.

D2L / Brightspace

Use to access class materials, videos, discussion boards, grades, and more. Log in with your JagID and password. For course-specific questions, reach out to your instructor first.

JagTrax

JagTrax is a degree planning tool that helps you and your advisor track your progress toward graduation. It shows what you鈥檝e completed and what鈥檚 left. Note: You鈥檒l still need to see your academic advisor to get registration access.

Handshake

Handshake is AU鈥檚 platform for jobs and internships. Search thousands of opportunities, schedule career coaching, and RSVP for events to help you build your future career.


Cybersecurity 

 

Cybersecurity is a top priority at AU. If you see something, say something. Our Cyber Defense team works 24/7 to protect your personal data and university systems. If you notice anything unusual or suspicious, don鈥檛 wait, report it right away.

Call: 706-72CYBER (706-722-9237)

Use the cyber hotline to report:

  • Lost or stolen AU credentials
  • Lost or stolen devices with access to AU systems
  • Suspected malware or viruses
  • Computers or devices behaving strangely

Email 72CYBER@augusta.edu if you clicked on something suspicious or received a sketchy email in your AU inbox.

Stay alert. Stay secure. Protect yourself and your campus.

Cybersecurity Tips:

  • Use strong passwords: At least 10 characters with letters, numbers, and symbols. Don鈥檛 reuse old ones.

  • Use Duo MFA: Required for AU systems鈥攁dds an extra layer of protection.

  • Enable updates: Install software updates right away to keep devices secure.

  • Watch for phishing: Don鈥檛 fall for emails that urge quick action, contain errors, or come from unknown senders.

  • Think before you click: Avoid suspicious links and attachments.

 

As a student, when can I expect access to an academic system?

Service Access Granted Access Removed
Within 24 hours of course registration. Immediately upon graduation.
Within 24 hours of course registration. Immediately upon graduation.
Echo360 After clicking a link from LMS to an Echo 360 course. Three years after graduation.
Within 24 hours after applicant accepts their acceptance from admissions. One year after graduation.
ExamSoft Day before classes start for the term.  Immediately upon graduation. 
(Career Services) Within 24 hours of course registration. One year after graduation.
(Learning Management System) Within 24 hours of course registration. Three years after graduation.
Student holds will prevent and remove access. Unenrolling from a course will remove access to that course. Three years after graduation. 
Within 24 hours of course registration. Three years after graduation. 
Microsoft Teams  Within 24 hours of course registration. Immediately upon graduation. 
 
 
 
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